About us

Real people. Real care. Right here in Melbourne.

VDSS was created to bring warmth, professionalism and consistency to disability support. We believe great care begins with listening, and stays great when it's delivered by a team that genuinely cares.

A support worker sharing a cup of tea with a participant in a sunlit living room

Our story

Victorian Disability Support Services was founded by an experienced disability support worker and nurse with over six years across disability support, mental health and high intensity care.

Through years of frontline experience, our founder saw a clear gap: participants and families deserved support that felt personal, consistent and human, not transactional. VDSS was built to fill that gap.

Today we work alongside participants, families, support coordinators and plan managers across Melbourne to deliver support that genuinely improves day-to-day life.

Our values

What we stand for

Five values shape every conversation, shift and decision we make.

Respect

We honour your choices, voice and lived experience.

Empathy

Support delivered with genuine care and understanding.

Reliability

Dependable, consistent and on-time - every shift.

Professionalism

Qualified, trained and continually improving.

Independence

Building confidence and capability, your way.

Our mission

To help every participant live with dignity, independence and confidence, supported by a team that shows up with skill, kindness and consistency.

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